“The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.”
The book is the result of an remarkable study by Gallup, surveying over 80,000 managers to find out what makes a manager exceptional.
1. People join companies, but they leave managers.
2. As soon as you set a measurable goal, people try to achieve it and even outperform it.
3. A great manager bridges the employee's talent and the company's goals, as well as the employee's talent and the customer's needs.
READ IF: You are a manager (regardless of your level or years of experience as a manager), and want to become the best you can be.